# The City of Tshwane is addressing cleansing tariff billing errors affecting 12-thousand accounts. Spokesperson Selby Bokaba confirmed a dedicated team is processing reversals for customers who have already paid, with adjustments appearing on October statements. No cash refunds will be issued. He confirmed that the city is strengthening controls to prevent future errors and has approached the Supreme Court of Appeal to challenge the Gauteng North High Court ruling, on the cleansing levy:
Tshwane addresses cleansing tariff billing errors [SOUND]
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