Tshwane launches WhatsApp channels to enhance residents’ access to service delivery communication [SOUND]

# The City of Tshwane has set up WhatsApp channels, which will provide immediate access to service delivery information in all its 7 regions. The channels will be administered by regional officials and the metro’s communication practitioners. Mayor Nasiphi Moya’s spokesperson, Zintle Mahlati, says the channels are not intended to be used for political messaging, and are not designed to replace the core duties and responsibilities of local councillors: