City Power takes over electricity billing function to improve customer experience [SOUND]

# City Power says it is taking steps to address some of the electricity billing challenges in Johannesburg. It has officially taken over the billing function from the metro. City Power’s spokesperson, Isaac Mangena, says this transition marks a significant milestone in its ongoing mission to enhance customer service and resolve long-standing billing challenges. He adds that this will also help to ensure that every household and business is accurately billed for the electricity they use: