# South African artificial intelligence technology firm, Intellergy, has revolutionised service delivery at five Gauteng Driver Licensing and Testing Centres. The facilities have been installed with an AI-powered, cloud-native queue management platform. The system has cut average wait times from over 90-minutes to just between 15-to-20-minutes, improving operational efficiency by 93-percent. Citizens can now book services via mobile, enabling contactless, streamlined processing. Built with real-time analytics and seamless integration, the platform is scalable across sectors like healthcare, banking, and retail.
AI queue system slashes wait times at Gauteng Licensing Centres