PSA calls for structured engagement to drive SITA’s transformation and stabilisation [SOUND]

# The Public Servants Association has welcomed the commitment by the recently appointed State Information Technology Agency managing director, Magatho Mello, to rebuild confidence and trust in the agency. He has acknowledged the agency’s negative public standing, low client satisfaction, and the impact that this has had on employee morale. PSA’s Claude Naicker says rebuilding trust cannot be limited to changes at the executive or board level, but must also include accountability, transparency, organisational stability and employee participation: