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Gauteng Health Department launches I Serve With A Smile campaign [SOUND]

# The Gauteng Health Department will unveil the ‘I Serve With A Smile’ Campaign today to enhance patient experience and address staff attitudes. In response to 748 complaints in the second quarter of the 2023/24 financial year, the project aims to reduce patient dissatisfaction, promote service excellence, and boost morale among healthcare workers. Head of Communication, Motalatale Modiba, highlights a positive shift, noting a decrease in negative staff attitude from 34- to 31-percent. He says the department will showcase Nasi iSpani employment opportunities within the health system: